At INFORMA ERP Technology, services are the cornerstone of our success. We are always available to contribute to your enterprises success by providing you with the best possible implementation, education, and ongoing support services. You will find, at INFORMA ERP Technology, a professional team that is always ready to serve you.
INFORMA ERP Technology is also an Oracle Partner in the Kingdom of Saudi Arabia.
Implementation
Assisting your enterprise throughout the software life cycle, from the sales process through implementation, integration, and upgrades, our team will ensure that you get the value from your investment.
Our implementation team will work with your enterprise to ensure that risks are well managed and that best practices are adopted by following a systematic approach to the implementation and by applying strong project management methods.
Consulting
NET Consulting provides a variety of services around implementation, training, process improvement, and software customization.
We have employed highly skilled consultants whose unmatched experience in delivering industry solutions that span manufacturing, distribution, retail, real estate, contracting, healthcare and other services is backed by a proven track record of successful delivery. Our teams offer local know-how coupled with a global outlook to ensure tangible results for our customers—always with a focus on profitable growth and long-term business success.
Education
Our educational services provided to your users and executives ensure that your solutions are optimally used and that your users do not require extensive support during the initial phase of operation.
For the software to deliver on its value, end users must develop the skills and knowledge on how to use it effectively. End user adoption is critical to a successful software implementation and its on-going use - this is only possible with effective education and training.
Support
Our support center is dedicated to resolving your day-to-day issues over the telephone or in your offices and ensures that you get timely service and regular upgrades.
Highly Experienced Services Team is available for onsite and online support services. Customer can also forward Support Requests on support@informa-cit.com for faster response. Support Tickets are issued against all lodged requests, and customers start being served on first-come-first-serve basis, AND/OR, on Report-Issue-Severity (priority) basis. We have a dedicated team of Online support staff available in office hours to assist our clients.
